Cancellation and booking terms Aava Lines
Preliminary reservation is valid for 7 days.
If a confirmed transfer or cruise is cancelled:
-prior to 21 days before the event, the cancellation is free.
- 21 - 7 days before, cancellation fee is 150€**.
- under 7 days before, cancellation fee is 100 % of the booking's price.
The cancellation fees will be charged from the orderer.
** If a cancelled booking is moved to another date, the 150€ can be reimbursed when making a new reservation.
In case of cancellation, the possible prepayment can not be reimbursed.
The whole amount of the ordered catering, cancelled under 7 days before the event, will be charged from the orderer.
Changes to the schedule and amount of participants must always be consulted with Aava Lines. The changes might cause extra costs.
From the delay to the transfer schedule caused by the client, we charge an extra 150 € (incl.VAT 10%) from each starting 15 minutes.
We accept only bank and credit cards as means of payment on our vessels.
In our events the orderer functions as tour leader.
Extra cost for invoices is 10€. In our webstore there are no extra charges when using credit cards through the payment link.